HELP CENTER
Frequently asked questions.
Answers to common installation, booking, payments and integration questions.
Can I host the system on my own server?+
No. Smart Taxi Booking is offered as a managed service hosted by Mande Media. We do not distribute the plugin or theme packages.
Does it calculate fares automatically?+
It can calculate route-based fares using configured rules and Google Maps routing APIs. API activation, billing and valid keys are required.
Can customers pay online?+
Mollie hosted checkout is supported when configured. Cash and card-terminal-on-arrival options are also available when enabled.
Can I manage drivers and their bookings?+
Yes. Administrators manage bookings, assignments, calendars and reports; drivers can access their own assigned bookings in a dedicated dashboard and calendar.
Does it support WhatsApp notifications?+
Yes, through the WhatsApp Cloud API with an approved message template and customer opt-in. Delivery depends on external provider configuration.
Which languages are included?+
English, Dutch, French, German and Arabic. Some technical labels may depend on plugin settings and implementation details.
Is my company website separate from other customers?+
Yes. Each taxi company receives its own WordPress installation and database, managed on Mande Media infrastructure.
Do I need WordPress technical knowledge?+
No. Mande Media handles installation, hosting, backups and technical maintenance. You manage bookings, vehicles, fares, customers and drivers.
Can I use my existing domain?+
Yes. Keep ownership of your domain and update the DNS records we provide. We can also help register a new domain in your name.
What does lifetime mean?+
Lifetime means a one-time software-access fee, not free hosting forever. Hosting and maintenance renew at €99/year while the service remains active; terms are confirmed before purchase.
Need technical setup instructions?
Read the complete installation and user documentation.